Tuesday, 21 of May of 2013

Archives from month » March, 2008

Tolerating Disruptive Behavior


In a recent survey of nurses, physicians, and administrators 96% of respondents say they had witnessed or experienced disruptive behavior from a physician.

In my first post, I wrote about becoming a “Topgun” or being the best of the best. Read more »

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All Possible Objections

Samuel Johnson wrote in 1759, “Nothing will ever be attempted, if all possible objections must be first overcome.” I work with a lot of hospitals to help them adopt some of the best practices (things like teamwork training and checklists) from aviation to improve their patient safety and quality of care. Read more »

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