Find out what the experts know and learn three steps you can take to fix one of them. The two biggest barriers to hospitals ensuring...

...and provide better care to your patients while saving your hospital a lot of money. In the past Medicare has rewarded hospitals with...

I had surgery, on a Thursday morning, to repair a deviated septum and other sinus issues. Part of the procedure is to insert plastic...

Let’s deal with it. If your executive team doesn’t give you and your patient safety program the time, attention, resources, and money you...

... and how it will help you realize an eightfold increase in patient safety. We used to hear the flight attendant command passengers to...

Answers to your questions about creating a culture of high performance. I’ve been helping clinicians and administrators all over the...

Years ago, when the commercial airline industry was first beginning to implement Crew Resource Management (CRM or “TeamSTEPPS” as it is...

Let’s deal with it. If your executive team doesn’t give you and your patient safety program the time, attention, resources, and money you...

Brushing our teeth can teach organizations about changing a culture. Did you brush your teeth this morning? Did you use Pepsodent?...

To help improve their patient safety and create alignment with the National Patient Safety Goals, I conducted a site assessment for a...

Last week in my blog about quality improvement entitled, “Make Sounds Come Out of Their Mouths” I made what I thought was a very simple...

Recent research has revealed a simple, but totally effective tool for getting your staff to speak up every single time they perceive a...

Improve your skills to get people to do what you need them to do. I meet with leaders from more than 30 health care organizations a year....

...And the Three Things You Must Do About According to a recent report in the Archives of Surgery, patients undergoing surgery still risk...

Skip these important steps and your culture change journey becomes a three-legged race you can’t win. (Read to the end for help if you...

Sometimes, the first thing we really need to know is that culture change is possible... What if someone sent you a great story about an...

by: Steve Montague Over the past few months, I’ve faced a new challenge as I work to apply aviation techniques and tools in health care....

From increased expenses to significant revenue loss, the COVID-19 pandemic is putting substantial financial pressure on hospitals and...

Due to the "Virus Crisis," President Trump has declared a national emergency and asked all hospitals to implement their emergency plans....

In this pandemic crisis leaders are not only at war with the COVID-19 virus, they are also at war with the debilitating effects of...