This pandemic crisis is disrupting global markets, businesses, healthcare, and every sector of our lives. Leaders, depending on how they...

Expanding your telehealth patient care services is an effective way to protect your hospital's financial health in the COVID-19 Crisis.

Use this checklist to beat the 70% failure rate of change initiatives. Without a tool like this, your odds of success are slim.

What Everybody Ought to Know About Patient Safety Failures To err is human. No matter how well-designed, how well-trained, how easy, how...

With 3 Amazing Tools from the Former Chief FBI Hostage Negotiator Disruptive physicians and staff have a knack for causing havoc with...

What do the Navy SEALS, New England Patriots, Blue Angels, FBI SWAT team, and Mayo Clinic surgical teams all have in common… They Debrief...

Two fatal accidents in new Boeing 737 MAX airline jets reveal two important patient safety lessons for all physicians, mid-levels,...

The CDC says three out of five pregnancy-related deaths in the U.S. are preventable. But we are not preventing them and 420 mothers die...

To make a dent in the amount of harm, you must use your patients and their families as critical members of your safety team.

Scorecards drive better safety and quality performance. The evidence is clear that solid feedback in the form of a measurement scorecard...

47 percent of patients lost a diagnosis when transferring between hospitals, according to a recent study. Data from more than 180,000...

Adverse events (AEs) remain high among pediatric inpatients and are "substantially higher" among children in teaching hospitals and those...

Burn-out and fatigue in a hospital can be harmful - to patients. About 1 in 10 doctors reported that they had made a major medical error...

Frequency of never events Although most never events are rare, these safety incidents can have significant effects on patients and...

A new study reveals that team training in healthcare can reduce medical errors by 19 percent. Team training can also reduce patient...

On the bottom of the World Health Organization Safe Surgery Checklist are these two sentences: "This checklist is not intended to be...

Those Whose Motivation for Being a Leader is Giving not Getting “The world gives to the givers and takes from the takers.” — Joe Polish...

Today begins Patient Safety Awareness Week. Many healthcare leaders will acknowledge it, but are actually hiding from it. They do this in...

By now almost everyone involved in health care quality improvement has heard of the checklist used to insert central lines that was...

Value Based Purchasing (VBP) is here. VBP is a control scheme introduced by CMS to reduce the cost of health care. Under VBP, providers...