Stephen Harden
5 Things Great Leaders Do in a Crisis
This pandemic crisis is disrupting global markets, businesses, healthcare, and every sector of our lives. Leaders, depending on how they...
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Stephen Harden
Apr 16, 20201 min read
Use Telehealth to Help Protect Your Hospital's Finances
Expanding your telehealth patient care services is an effective way to protect your hospital's financial health in the COVID-19 Crisis.
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Stephen Harden
Apr 15, 20202 min read
An Amazingly Simple Checklist for Successful Change Initiatives
Use this checklist to beat the 70% failure rate of change initiatives. Without a tool like this, your odds of success are slim.
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Stephen Harden
Apr 8, 20202 min read
8 Steps to Take After a Patient Safety Failure
What Everybody Ought to Know About Patient Safety Failures To err is human. No matter how well-designed, how well-trained, how easy, how...
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Stephen Harden
Apr 1, 20204 min read
Stop Disruptive Staff from Wrecking Your Culture
With 3 Amazing Tools from the Former Chief FBI Hostage Negotiator Disruptive physicians and staff have a knack for causing havoc with...
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Stephen Harden
Mar 26, 20204 min read
A Surprisingly Simple Way to Improve Anything
What do the Navy SEALS, New England Patriots, Blue Angels, FBI SWAT team, and Mayo Clinic surgical teams all have in common… They Debrief...
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Stephen Harden
Mar 25, 20203 min read
What Healthcare Must Learn from the 737 MAX
Two fatal accidents in new Boeing 737 MAX airline jets reveal two important patient safety lessons for all physicians, mid-levels,...
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Stephen Harden
Mar 24, 20202 min read
Why We Can't Prevent 3 out of 5 Maternal Deaths
The CDC says three out of five pregnancy-related deaths in the U.S. are preventable. But we are not preventing them and 420 mothers die...
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Stephen Harden
Mar 23, 20203 min read
How Your Patients Can Help You Stop Medical Errors
To make a dent in the amount of harm, you must use your patients and their families as critical members of your safety team.
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Stephen Harden
Aug 14, 20181 min read
How to Use a Scorecard to Improve Patient Safety
Scorecards drive better safety and quality performance. The evidence is clear that solid feedback in the form of a measurement scorecard...
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Stephen Harden
Jul 31, 20182 min read
How To Fix Patient Transfer Errors
47 percent of patients lost a diagnosis when transferring between hospitals, according to a recent study. Data from more than 180,000...
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Stephen Harden
Jul 17, 20182 min read
Pediatric Adverse Events High and Unchanged, Study Finds
Adverse events (AEs) remain high among pediatric inpatients and are "substantially higher" among children in teaching hospitals and those...
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Stephen Harden
Jul 12, 20182 min read
Burned-Out Doctors Twice as Likely to Make Errors
Burn-out and fatigue in a hospital can be harmful - to patients. About 1 in 10 doctors reported that they had made a major medical error...
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Stephen Harden
Jul 9, 20182 min read
13 Worrisome Patient Safety Statistics
Frequency of never events Although most never events are rare, these safety incidents can have significant effects on patients and...
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Stephen Harden
Jun 30, 20182 min read
Team Training Reduces Errors by 19%
A new study reveals that team training in healthcare can reduce medical errors by 19 percent. Team training can also reduce patient...
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Stephen Harden
Jun 11, 20181 min read
How to Make Better Healthcare Checklists
On the bottom of the World Health Organization Safe Surgery Checklist are these two sentences: "This checklist is not intended to be...
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Stephen Harden
Jun 11, 20183 min read
Who Makes the Best Healthcare Leader?
Those Whose Motivation for Being a Leader is Giving not Getting “The world gives to the givers and takes from the takers.” — Joe Polish...
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Stephen Harden
Mar 12, 20181 min read
Hiding during Patient Safety Week
Today begins Patient Safety Awareness Week. Many healthcare leaders will acknowledge it, but are actually hiding from it. They do this in...
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Stephen Harden
Mar 12, 20181 min read
Using a Central Line Insertion Checklist to Reduce Infections and Save Lives
By now almost everyone involved in health care quality improvement has heard of the checklist used to insert central lines that was...
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Stephen Harden
Mar 12, 20181 min read
15% of hospitals will be out of business by 2019
Value Based Purchasing (VBP) is here. VBP is a control scheme introduced by CMS to reduce the cost of health care. Under VBP, providers...
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