Stephen Harden
A Doctor with Surgical Errors... "The worst thing that’s ever happened".
A Boston surgeon who performed the wrong procedure on the hand of an elderly woman has disclosed the excruciating details of his error in...
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Stephen Harden
Jan 17, 20182 min read
Surgical Briefing and Debriefing to Improve Patient Safety
The value of a debriefing after a surgical procedure cannot be underestimated. It has been linked to improved performance in various...
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Stephen Harden
Jan 17, 20182 min read
True Patient Safety and Quality Healthcare - Difficult and Frightening
The first thing that you learn from reading all of the self-help books, all of the do-it-yourself books, and from listening to all the...
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Stephen Harden
Jan 17, 20181 min read
Two-thirds of hospitals do not make money on operations, here are Hospital Cost Reduction Ideas
They depend on investment income, spending reserves or corporate subsidy to survive. If you are not profitable, how can you invest in...
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Stephen Harden
Jan 17, 20181 min read
Learning from Patient Safety Issues
(This post is an adaptation from Seth Godin) There is the mistake of overdoing the defense of the status quo, the error of investing too...
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Stephen Harden
Jan 14, 20182 min read
Take Charge of Your Own Employee Patient Safety Initiatives
Almost all of us believe we are capable of editing, giving feedback or merely criticizing. Initiating a safety project, a new process, a...
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Stephen Harden
Jan 14, 20181 min read
Speak up for Quality Initiatives in Healthcare
If you go to any meeting about patient safety or quality and say nothing, it would have been better if you hadn't gone at all. If you go...
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Stephen Harden
Jan 14, 20182 min read
One Reason Why Change Management in Healthcare So Hard for Staff
Changing the culture of your hospital is a substantial "gift" to the staff. Really. If you create a culture where the newest, and most...
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Stephen Harden
Jan 14, 20182 min read
Improving Communication Skills for Doctors, Can't Just Study "Medicine"
At the Weill Cornell College of Medicine, new doctors-in-training are learning communication and teamwork skills right alongside their...
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Stephen Harden
Jan 13, 20181 min read
The Worst Patient Safety Employee Feedback is No Feedback At All
If you are like me, you steel yourself against the cutting remark, the bitter criticism, and the person who just doesn't like the work...
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Stephen Harden
Jan 13, 20182 min read
If Hospitals Followed the Boeing 787 Dreamliner Safety Protocols
The Dreamliner has been grounded for several months due to safety incidents with its batteries. The news media has provided in-depth...
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Stephen Harden
Jan 13, 20182 min read
Patient Safety Leadership Doesn't Need More Time, They Just Need to Decide
Typically, it takes about six to nine months for a hospital to decide if it wants to do training to improve the communications between...
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Stephen Harden
Jan 13, 20181 min read
The Magic of Taking Ownership of Your Patient Safety Work
We used to live in an industrial age, a Smithian-Marxist world where the worker sought to do as little as possible and the boss tried to...
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Stephen Harden
Jan 13, 20181 min read
Make Exhaustive Patient Safety Checklists for Breakthroughs
When you "hit the wall" in your patient safety project, or when the work you're doing is just not good enough to get the results you...
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Stephen Harden
Jan 13, 20181 min read
What if Reducing Patient Safety Events Were Your Only Job?
You have competing priorities and your organization, and your role in it, has grown. Maybe patient safety isn't the most important thing...
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Stephen Harden
Jan 13, 20181 min read
Should Physicians Attend Leadership TeamSTEPPS Training?
When it comes to TeamSTEPPS training, what physicians want is... Just the 10-minute overview because "I don't have time to sit through 4...
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Stephen Harden
Jan 13, 20181 min read
Stop UnKind Cuts with Hospital Safety Checklist Improvement
...the number of times a week a surgical team leaves a foreign object such as a sponge or towel inside a patient's body after surgery....
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Stephen Harden
Jan 8, 20183 min read
Thoughts on Organizational Culture and Leadership by President and co-founder of LifeWings Partners
Conversations with low performers are always hard to have. Nobody likes them, everybody dreads them. Consequently, they don't get done...
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Stephen Harden
Jan 8, 20182 min read
Every Day is Patient Safety Awareness Week
March 8-14, 2015 is Patient Safety Awareness Week. Which, if you stop and think about it, is something we should be aware of every day of...
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