Patient Safety in Mental Health with LeanSTEPPS
Treat more High Acuity behavioral health patients with no increase in cost by combining Lean & TeamSTEPPS / CRM
“I feel like we eliminated a culture of fear and punishment, which is what we were known for.
LifeWings put in a model that allowed everybody to have a say in terms of patient care and being part of a team. It's hard to even describe how much better the environment is here now without having worked in it prior.”
Dr Shannon Stromberg
Medical Director, UNMPC Inpatient Services
University of New Mexico
“We have added around 260,000 folks to Medicaid, and New Mexico's population is only about two million so that's significant. At the same time we have seen outpatient statistics surging yearly 10-15%. With LifeWings work, resulting in better communication and collaboration especially between the school and hospital, we haven't added FTE’s.”
Rodney McNeese
Executive Director Finance /
Psychiatric Center
University of New Mexico
